Shipment & Discretion
The Ylva & Dite orders are delivered with utter discretion. Your order will be shipped in a discrete, neutral box. This shipment method makes the order unrecognisable, so you can anonymously enjoy the Ylva & Dite products.
If you are not at home
The articles you ordered will be delivered at the address provided by you. In case you are not at home, the package will not be delivered at the neighbours’. The deliverer will keep the package, leave a note and attempt to deliver it again the next working day. After a second attempt, the deliverer will take the package to a DHL Service point and store your package there. The deliverer will leave a note, so you always know where the package is located and where you can pick it up.
In the Netherlands all packages are shipped via DHL, unless otherwise selected. You can also collect your package at the nearest service point, chosen by you, if desired. The available service points can be found and selected in the Check-Out. For international transports, the courier can vary per country.
Track & Trace of your package
For every order a Track & Trace is created. With the Track & Trace you can follow your order at any time. The Track & Trace is submitted to you as soon as the package leaves the warehouse. The Track & Trace is created by Ylva & Dite and sent to the email address provided.
Orders from Ylva & Dite are processed every working day and delivered from stock. Supplying products from stock, allows for the products to be quickly delivered. Ylva & Dite strive to deliver the ordered products to you within two working days.
The shipment costs of the products are calculated on the basis of the weight of the items selected (by you). The total shipment costs are shown in the check-out, upon payment. The costs vary per country.